Terms and Conditions for 5 Star Exterior Inc.


Effective Date: 12/19/2024

Welcome to 5 Star Exterior Inc. (referred to as “we”, “us”, or “our”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our services or website.

1. General Information

5 Star Exterior Inc. is a full-service exterior home improvement company specializing in roofing, siding, gutters, and other exterior services. These Terms and Conditions govern the use of our website and services.

2. Acceptance of Terms

By visiting our website, requesting an estimate, or entering into a contract for services, you acknowledge and accept these Terms and Conditions. These terms constitute a legally binding agreement between you (the “Customer”) and 5 Star Exterior Inc..

3. Services Provided

5 Star Exterior Inc. offers a range of exterior home improvement services, including but not limited to:

  • Roofing installation, repair, and replacement
  • Siding installation and repair
  • Gutter installation and cleaning
  • Storm damage repairs
  • Roof inspections

The details and scope of services will be outlined in any individual service agreement or contract signed with the Customer.

4. Estimates and Quotes

  • Free Estimates: We offer free estimates for our services. These estimates are based on a visual inspection or other means of assessment and are not a guarantee of final pricing.
  • Written Agreement: Final pricing and scope of services will be confirmed in a written agreement, contract, or work order.
  • Changes to Estimates: Any changes to the initial scope of work or unforeseen issues may result in changes to the pricing and timeline, which will be communicated and agreed upon by both parties.

5. Payment Terms

  • Payment Schedule: For large projects, a deposit may be required before work begins, with the balance due upon completion of the project or as otherwise agreed in the contract.
  • Accepted Payment Methods: We accept payment by credit card, debit card, check, or bank transfer. Specific payment methods will be outlined in your agreement.
  • Late Fees: Invoices not paid within the agreed-upon time may be subject to late fees or other charges as outlined in the contract.

6. Warranty and Guarantees

  • Workmanship Warranty: 5 Star Exterior Inc. provides a warranty on all workmanship for a period of 1+ Years from the completion date of the project. This warranty covers defects arising from poor workmanship or material failures attributable to our installation.
  • Manufacturer Warranties: We use high-quality materials that may come with separate warranties from the manufacturer. These warranties will be provided to you upon request.
  • Exclusions: Warranties do not cover damage caused by weather, accidents, improper maintenance, or other external factors beyond our control.

7. Customer Responsibilities

  • Access to Property: The Customer agrees to provide access to their property as needed to complete the work. This includes but is not limited to clearing the area around the work site.
  • Permits and Approvals: The Customer is responsible for obtaining any necessary permits or approvals required by local authorities for the work to be performed unless otherwise agreed upon.
  • Damage or Loss: 5 Star Exterior Inc. is not responsible for any pre-existing conditions or damages to the property that were not identified during the estimate or that occur during the course of work, beyond our control.

8. Limitation of Liability

To the fullest extent permitted by law, 5 Star Exterior Inc. shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services or website, including but not limited to lost profits, loss of business, or damage to personal property, even if we were advised of the possibility of such damages.

9. Intellectual Property

All content on the 5 Star Exterior Inc. website, including text, graphics, logos, images, and software, is the property of 5 Star Exterior Inc. or its content suppliers and is protected by U.S. and international copyright laws. You may not copy, reproduce, or use any of our content without prior written permission.

10. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We do not control or endorse these websites and are not responsible for the content, privacy policies, or practices of any third-party sites.

12. Termination

We may suspend or terminate our services or access to our website at any time, without notice, for conduct that violates these Terms and Conditions or is deemed harmful to our business or customers.

13. Dispute Resolution

Any disputes arising under or in connection with these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The location of the arbitration shall be [insert location].

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [insert state], without regard to its conflict of law principles.

15. Changes to Terms and Conditions

5 Star Exterior Inc. reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website and services after any such changes constitutes your acceptance of the new Terms and Conditions.

16. Contact Information

If you have any questions regarding these Terms and Conditions or our services, please contact us at:

5 Star Exterior Inc.
101 Lindenwood Drive Suite 225
610-350-8215
office@5starexterior.com

Acknowledgment

By using our website or entering into a service agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.